Data Privacy Policy
SkyNet Data Privacy Policy
SkyNet Worldwide Express (Xpress Logistics Ltd.) referred to as “SkyNet” from here onwards, acknowledges the importance of the Data Protection, and takes the responsibility to protect the customer’s data, and limit its usages within the agreement under which the data has been shared with SkyNet.
The data protection policy of SkyNet enforces that the data once shared with SkyNet is not used for any Marketing purposes, and not exposed to any external parties or business partners across the world unless prior consent of the customer is taken.
Below are the details of what data is received and saved by SkyNet for the purpose of pickup and or delivery of the shipments.
What Information SkyNet Holds
Being a courier company, SkyNet receives the customer’s information as Name, Address, Telephone (Fixed Line), Mobile number, Email address, and signature at the time of delivery (optional). For the purpose of pickup or delivery of the shipments.
Data Usage
SkyNet only collects, processes and utilizes personal data to the extent, which is necessary to establish, maintain and terminate a contractual relationship, which was established in order to supply Pickup and or delivery services to the customers.
SkyNet relies upon legitimate interest to process personal data in order to improve our service, to answer questions and to handle claims and complaints.
Data Protection
SkyNet Data protection policy ensures that we take adequate technical measures to protect the customer’s personal data from exposure to any external entity, or being stolen, or misused. The data shared with SkyNet is always saved in an internal operating environment which is not publically accessible.
Data Retention and Destruction
SkyNet saves the personal information shared by the customers for a period of 10 years, after which the data is destroyed using proper data destruction tools.
Subject Access Request (SAR)
SkyNet acknowledges the importance of the rights of a person to be forgotten, therefore we accept the Subject Access Requests, in case you want to know what information SkyNet Holds about you, and or you want that information to be amended or destroyed from the SkyNet system kindly fill the details in the form below, and send an email to the following email address – gdpr@gollcher.com – along with a scanned copy of any of the following valid documents (driving license, birth certificate, passport, marriage certificate).
Important Notices
- Subject access request can only be initiated by the Subject (Person), any subject Access requests received from a third party will not be entertained. SkyNet will verify the request details (Email, Telephone, and Address) prior to processing the request.
- The details will only be shared to the provided email address in a standard format, depending upon the type of request initiated by the Subject.
- The processing time for the Subject Access request may take a maximum of 40 days, although SkyNet will try to utilize its resources to the maximum to complete the request at its earliest.
- The Details collected in the below form will only be used by SkyNet for the purpose of GDPR Subject Access Request, and will not be shared with any external parties.
Subject Access Request Form (GDPR)
Important Notes:
- Please fill the details in the above form and email the same to (gdpr@gollcher.com) along with a scan copy of any of the following valid documents (driving license, birth certificate, passport, marriage certificate).
- SkyNet will review your request, and will take necessary actions as per the type of request within a maximum of 40 days after the request has been initiated.
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Cookie Policy
Xpress Logistics Ltd. (“We”) utilise online identification technologies such as cookies, web beacons, or pixels on our websites for a number of purposes. They help us to provide you with a good experience when you browse our website, and also allow us to improve our site.
Who we are
Skynet Malta is part of Xpress Logistics Ltd. Group which forms part of the Gollcher Group.
About cookies
Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is now standard for most websites. If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.
Types of cookie
‘Session’ cookies remain in your browser during your browser session only, i.e. until you leave the website.
‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
‘Performance’ cookies collect information about your use of the website, such as webpages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
‘Functionality’ cookies allow the website to remember any choices you make about the website (such as changes to text size, customised pages) or enable services such as commenting on a blog.
The cookies we use:
We use these technologies to gather tracking information and statistics regarding use of the Websites. For example, we collect information about page visits and navigation to determine what articles and topics are of greatest interest and if users are able to find content easily.
The following table explains the way in which we use cookies on this website. By using this website, you agree that we can place these cookies on your computer/device for the stated purposes.
| Google Analytics | _ga | This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits the website, a new _ga cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to the website and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. | First Party Persistent | 2 years from set/update |
In order to manage the Websites properly we also log information on our operational systems and identify categories of visitors by items such as domains, browser types, and IP addresses. Statistics are reported in aggregate to our webmasters. We gather this information so that the websites present the best web experience for visitors. Anonymous log information is also an effective information resource.
Policy Updates
This Policy may change from time to time and is available on our website.
Last Updated: 21.05.18
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
